Frequently Asked Questions

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Some pools that are open (unscreened) can have a difficult time during the leafy season. Accumulated leaves on the bottom that are vacuumed up manually too quickly or by an automatic pool cleaner can clog a skimmer or vacuum line limiting the circulation of water. We can unclog these lines by way of a pressurized pop gun to eliminate twigs or debris trapped.

Motor seals come in two parts which are seated around the shaft of the motor inside the pump housing. These begin to leak under the pump where the pump housing connects to the motor. There are a variety of reasons they may leak. First, if the pump has lost prime and has run hot for some length of time they may crack. In addition, poor water chemistry will etch the face of the seal or sometimes it can be just from age. Once the seal begins to leak this will allow water from the pump to seep into the bearings causing corrosion, motor noise and shorten the life span of the motor. Good news seals can be replaced, but it is very important to have this repaired at the first sign of any leakage or moisture beneath your pump.

The majority of the time when a pool pump motor goes bad or has gotten noisy do to corroded bearings we can replace the motor, seals, and gaskets back on to your existing pump. However, if we find other expensive issues with your pump parts and housing or your pump is aged and showing signs of wear we may suggest replacing the whole unit. Note that we do use all new parts and motors when doing a motor or pump change out.

Pools that have not been circulating for some length of time and have turned green or have constant problems with severe algae should consider starting fresh. This entails the complete draining of your pool to address these types of problems. Let us say at this point it is not wise for a homeowner or someone with no experience to drain their pool. There are certain precautions used by professionals to assure any possibilities of what the Pool Industry calls ‘popping or floating a pool’ due to a high water table that may cause structural damage. Once the pool is professionally drained it is cleaned out of all debris and chlorine washed to kill existing algae. In some cases if there is staining left other than algae we may suggest further chemical cleaning. Once clean we refill using the customer’s water, chemically balance and restart your system.